Optional: Managing alerts

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Optional: Managing alerts

After creating your alert structure, the administration of alerts is only a optional step depending of your requirements.

 

First call up the overview of alerts. Open the alert location manager and click on the following button:

 

AlertButton

 

The appearing overview will show you all existing alerts.

 

AlertsOverview

 

Creating a new alert

 

In order to create a new alert, you can click on the button Hinzufügen_Button so an interface for the creation will open.

 

NewAlert

 

The following information can be entered here:

 

Name

Here you can enter the name of your alert.

Description

Here you can optionally enter a description for your alert.

Alert keys

Here you can select keys from a defined list which should be used to trigger the alert.

Time to press (in MS)

Here you can define how long the key / key combination has to be pressed until the alert is triggered.

Scope

Here you can select whether all organizations and alert units can trigger the alert or only individual organizations or alert units.

For individual organizations or alert units, you have an additional selection option, which looks as follows:

 

ScopeAlert

Popup text

By default, a text is always predefined here, which is then displayed when the alert is displayed on all relevant Infoclients. You can change this text to suit your requirements. Alternatively, you can define an HTML code via the button Source bearbeiten.

All-Clear text

Here you can define an all-clear text for your alert. Due to the default advanced settings, the all-clear text will be displayed as a news ticker.

 

You can also use the following variables in the popup text, which are automatically replaced in the alert message:

 

%asm_user_realname%

Replaces the variable in the alert message with the user name of the alert issuer.

%asm_organization%

Replaces the variable in the alert message with the defined organization of the alert issuer.

%asm_unit_realname%

Replaces the variable in the alert message with the defined alert unit of the alert issuer.

%asm_roomname%

Replaces the variable in the alert message with the defined room name of the alert issuer.

 

The button Advanced Settings provides you options for defining / changing the feedback message for triggering an alert and the display of the  the all-clear message.

 

Advanced Settings Exapand

 

The following settings can be defined here:

 

Status text

Here you can define the text that will be displayed to the issuer when an alert is triggered.

Display time of the status text (in seconds)

Here you can define how long the status text should be displayed.

All-Clear

You can use several settings here to define how the all-clear message should look like. By default, the all-clear is a simple news ticker shown at the top of the screen.

 

By clicking on the button Save you can save your new created alert.

 

 

Please note:

 

As the number of alerts per unit can become complex regarding the used key combinations, the overview of your alerts, as shown below, will show you as soon as there is a key conflict. A key conflict occurs when two alerts have defined the same key combination.

 

EvacuationAlert

 

Editing / Customizing an alert

 

In order to change an existing alert in general, you can select it in the alert overview and edit it via the button EditButton.

 

If you are using an alert that has to be displayed differently for certain alert units than normally defined, the lower part of the alert overview gives you the opportunity to do so.

After you have selected an alert the following interface appears in the lower area:

 

EditAlarm

 

In the section "Customize alert" you can select an alert unit you want to customize the displayed text and click on the button AlarmanpassenButton in order to open an interface.

 

CustomizeAlert

 

In this overview you can adjust the text of the alert or its all-clear. Additionally you have the possibility to edit the feedback message or all-clear as above by expanding the section Advanced Settings.

 

You can then apply your changes by clicking on the button Save or undo them using the button ResetButton. You can use the button CancelButton in order to return to the overview of the alerts.